Privacy Policy

1. Introduction

Welcome to HStore ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Username, email address, and password when you register
Profile Information: Avatar, shop name, and description for sellers
Transaction Information: Purchase history, wallet addresses, and payment details
Communication Data: Messages sent through our platform's chat system
Usage Data: IP address, browser type, pages visited, and access times

3. How We Use Your Information

We use the information we collect to:

Create and manage your account
Process transactions and send related information
Facilitate communication between buyers and sellers
Send administrative information, updates, and security alerts
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address fraud and security issues
Comply with legal obligations

4. Information Sharing

We may share your information in the following situations:

With Sellers/Buyers: To facilitate transactions, we share necessary information between parties
For Legal Purposes: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition
With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

5. Cryptocurrency Transactions

Our platform uses TRON blockchain for USDT TRC20 payments. Please note:

Blockchain transactions are public and permanently recorded
Wallet addresses used for deposits are generated specifically for your account
We store transaction hashes for verification purposes
We do not have access to your external wallet private keys

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data
Secure password hashing (bcrypt)
CSRF protection on all forms
Regular security audits
Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your account
Withdraw consent where applicable
Export your data

To exercise these rights, please contact us through our support channels.

9. Cookies

We use cookies and similar tracking technologies to:

Keep you logged in
Remember your preferences
Understand how you use our platform
Improve our services

You can control cookies through your browser settings.

10. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.